Refund Policy
We want you to be fully satisfied with SnowMTL Pro. This policy explains when and how refunds are issued.
How to Request a Refund
Contact us through our Contact page within 7 days of your purchase. Include your email address and purchase date. We will process your refund within 5–10 business days.
Renewals
Subscription renewals are not eligible for refunds. Cancel before your next billing date to avoid future charges. You retain access until the end of the current billing period.
Partial Refunds
We do not offer partial refunds for unused portions of a subscription period beyond the initial 7-day guarantee window.
Exceptions
Refunds may be issued outside the standard policy at our discretion in cases of technical failure or service unavailability lasting more than 48 consecutive hours.
Payment Processing
Refunds are issued to the original payment method. Processing times may take 5–10 business days depending on your payment provider.
Contact
For refund requests, contact us through our Contact page.
